Humans + Machine

GarageTouch reduces vehicle ownership costs and keeps vehicles on the road longer.

GarageTouch provides car repair, maintenance, and diagnostics at the convenience of your home or office. Our expert, highly rated mechanics provide services in over 100 U.S. cities.

The service is not only convenient, it’s also more affordable. Since our mechanics are mobile, we have significantly lower overhead costs compared to auto shops. And as a national brand, we are able to negotiate better prices from auto parts vendors. We pass these savings on to you, with prices that are on average 50% less than local repair shops.

Through our website and mobile app, you can request quotes, book services, and access advice from expert mechanics. With your free online account, you can also view the maintenance schedule and track the service history of your car.

Life is too short to waste it at shops and dealers. Let our certified mechanics come to you.

You'll love the ease of online booking, payments, and service records. Our mobile app will make it even easier for you to deal with car issues on the go.

As a network of mobile mechanics, we don’t have the overhead costs like shops and dealers. As a national brand, we are able to negotiate better pricing from parts vendors than your local garages. You can save up to 50% through us.

Total transparency will give you total trust: You can see mechanics’ work history, reviews and ratings from car owners in your community, their certifications and more. You will also get a detailed price breakdown with labor and parts information (no hidden fees and no shady markups).

You will love having your own personal mechanic: Unlike shops and dealers where you are always talking to a service manager, you will work directly with a mechanic who will answer all your questions and give you advice. The work is done right in front of your eyes. You can choose to see how the work is done or you can go about your life while the mechanic is working right outside.

Yes, our Limited Warranty lasts for 12 months or 12,000 miles after your service is performed. The Warranty Period for oil changes is 90 days or 3,000 miles. If you find that the work or parts provided by Wrench are defective, simply email us at hi@garagetouch.com and we will get you scheduled for a warranty review visit. Make sure to check out the complete GarageTouch Limited Warranty to understand the warranty in detail.

If you find that the work or parts provided by GarageTouch are defective, and it's within the Warranty Period of 12 months or 12,000 miles from the service date, then email us at hi@garagetouch.com and we will get you scheduled for a warranty review visit. If your service was an oil change, the Warranty Period is 90 days or 3,000 miles. See the complete GarageTouch Limited Warranty for more details.

You bet. GarageTouch carries $1,000,000 in liability insurance.

We believe in fair and upfront pricing. That is why we offer fixed quotes. We have instant quotes for some common jobs, just start the process to book an appointment and we will show you the quote. For other services, we will send you a fixed quote for the services you need.

Yes, credit card information is required to make an appointment. Your credit card will be pre-authorized when you schedule an appointment, but you will not be charged until your service is completed.

You will be emailed a copy of the receipt after the service on your vehicle is complete.

You pay for the service using your credit or debit card. You are required to enter your payment information when you book your appointment. Your card will be authorized at the time of booking but will only be charged once the service is complete.

Billing should be pretty straight forward, but if you have any questions, drop us a line at hi@garagetouch.com. Please provide us your account information when you contact us.

Our mechanics have over 5 years of experience. They have worked in shops and have proven track records of great customer service and do quality work.

Yes. All of our mechanics have passed a thorough background check.

No. We pay our mechanics to do quality service every time. The biggest tip they can receive is your rating and feedback you provide on their profile.

The parts team at GarageTouch has gone through a rigorous filtering process to select the brands that are best suited for your car. Our parts catalog has a list of approved brands for each type of car and each type of part. We take pride in having a network of mechanics that uses high-quality parts. Whenever possible, the parts used are OE parts or aftermarket parts that meet or exceed OEM service specifications. When reviewing your quote, you will see the brands of the parts. Each part is clearly marked as OE, OE equivalent or aftermarket.

We don’t engage in the business of supplying or installing used parts. Only in very rare cases do the mechanics in our network ever use remanufactured parts -- usually in older cars where the parts manufacturers have discontinued the production of new parts. In those rare cases, the parts will be clearly marked as “remanufactured” on your quote.

At this moment, we’re not allowing members to provide their own parts.

We buy parts from several vendors -- from local vendors to wholesale suppliers across the nation, allowing you to receive high-quality parts at reasonable prices. Currently there are over 100 warehouses nationwide that ship parts directly to our mechanics. Whenever possible, we prefer OEM (original equipment manufacturer) or OE-equivalent parts, and we think they’re better for your car. We also offer high-quality aftermarket parts, often from the same manufacturer as the original parts.

We apologize, but we don’t engage in the business of sourcing parts from junkyards or auto-recyclers. In most cases, we prefer not to install parts that are used or sourced from junkyards due to liability issues.

You can request an estimate online by selecting your location, car and services. In most cases, we will give you a price instantly. You will see the breakdown of labor fees and parts costs. There will never be any surprises or hidden costs. If an instant price is not available, we will send you a quote within 24 hours, usually sooner.

All of our pricing is determined by our Fair Price Calculator, which is based on decades' worth of car repair information and the industry standard labor guide. Our parts pricing is based directly on our wholesalers' prices. Our online pricing system is fair and impartial; we give you a transparent price.

Sample fair price calculation:

Timing belt kit (belt, water pump, tensioner, pulleys) replacement for a 1995 Honda Accord in Northern California:

Average time to do the job: 4.2 hours

Mechanic's hourly rate: $80

Fixed labor fees: $80 x 4.2 = $336 (please note: we don’t charge for time. we charge a fixed fee whether the job takes less or more time)

Parts from wholesaler: $198.30

Your fair price: $80 x 4.2 (labor fee) + $198.30 (parts) = $534.30

We don’t charge for our services based on time. We give you a fair and transparent labor price quote, and you pay the same price whether it takes less or more time for the mechanic to complete the service. We calculate the price based on an estimated time and we apply a labor rate that varies by city -- it can be anywhere between $60 or more depending on where you live.

No. We don’t charge a drive fee or convenience fee.

You may cancel your appointment for no charge at any time more than 24 hours prior to the scheduled start time of the appointment. If you cancel within 24 hours of the scheduled start time, GarageTouch will charge your credit card a $25 cancellation fee.

You can book an appointment for a mechanic to come out to you and inspect your car. They will provide their inspection report and recommend services that your car needs.

You can book an appointment online by selecting your location, car and services. We’ll give you a price instantly. You will see the breakdown of labor fees and parts cost. To book an appointment, simply select a time that works for you and provide your location and payment information. We do not bill your card until the service is complete.

Your credit card is not billed until the mechanic has performed all the services. However, a valid credit card is required to hold your appointment and to verify that the appointment request is legitimate. This prevents people from making fictitious appointments and ensures that mechanics are not wasting their time driving around. We use bank-level security and all your data is passed over a secured 256-bit encrypted connection.

No, we assign you a mechanic who is qualified and available to work on your car at the time and location you requested.

We have mechanics available 7 days a week from 5am to 11pm. Depending on the availability of parts, we are usually able to provide services the same day or next day, though the mechanics tend to get booked rather quickly.

It's the modern world - our schedule is your schedule, well, within reason. You will see available appointment times when you book your service.

Yes, we can service your car the same day if we have openings.

The service time will depend on the work that needs to be done. When you get your quote, it will include the estimated service time for your appointment.

You can get your car serviced at the convenience of your home or office. However, due to safety concern for the mechanics, we can't service cars that are parked on the street.

You can reschedule your appointment using your online account or mobile app.